Services
EDI services, from consulting to operation
Choose how much we take on: the whole EDI lifecycle, a few flows, or a dedicated specialist next to your team.
Fully managed EDI
We look after the whole EDI lifecycle.
ZenB2B runs your entire EDI operation: from contacting your trading partners to integrating your systems with theirs. We gather the business requirements, set up the connections, map the data and test the exchange.
After go-live, the flows run with no effort on your side, and our team watches them every day.
Time and cost savings
No specialised EDI staff to hire, no team to resize as partner requirements grow.
Proactive monitoring
We watch every transaction, flag problems and propose remedies.
Real-time visibility
The ZenB2B portal and status API show every document, with early alerts.
Scales with your business
We adapt your EDI set-up to new partners and volumes, without interruptions.
Security and compliance
A secure transfer environment and encrypted storage in the EU cloud, with a full audit trail for every document. We proactively manage updates and compliance with industry standards.
Direct support from specialists
You work directly with the people who build and run your integrations.
Visibility
Every partner, every message, on a single dashboard.
In the ZenB2B portal you see each partner relationship: which messages went through this month, of what type and in what state. Undelivered or failed messages are flagged to you automatically by email, and our team contacts you with a proposed remedy when we spot an issue.
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Your company Retail chain EANCOM1,204
ORDERS402DESADV398INVOIC404 -
Your company 3PL warehouse XML846
INSDES310RECADV296INVRPT240 -
Your company Carrier EDIFACT368
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EDI consulting
First the process, then the integration.
We review your processes and systems and propose the simplest integration that works, documented and easy to maintain.
Custom integration
EDI designed around your existing infrastructure, for simple operation and partner compatibility.
Flow optimisation
We find the manual steps, cut complexity and align EDI flows with how your teams work.
Industry experience
Supply chain, logistics, retail and automotive, each with its own standards and partners.
EDI outsourcing
You already have EDI. We can run it.
For companies with in-house EDI: outsource one process, several, or the whole operation, and get a specialist provider without stretching your team.
You stay in control: you see the flows in real time and always know what was sent, received and corrected. We work alongside your current EDI provider or ERP vendor and take over only what you hand us.
Only what you hand over
One flow, one partner or the whole EDI operation.
No infrastructure to buy
No software to purchase, no new hires for each new retailer.
Specialists as you grow
We scale the EDI team for changes and new partners, over the same secure channels.
Dedicated EDI services
Someone who knows your flows.
Depending on your needs, you can have a single point of contact for EDI or a dedicated EDI specialist working next to your team.
Single point of contact (SPOC)
Coordinates communication between you, your partners and the EDI provider, watches the system and keeps you up to date on standards changes.
Dedicated EDI specialist
Your main source of technical expertise: troubleshooting, integrations, flow optimisation and EDI best practice.
How we work
Start small. Stay in control.
A short call
You tell us which partners you need to connect with and which systems you use.
Written proposal
Scope, timeline and costs, before any work starts.
Mapping and testing
We build the flows and test them with each partner.
Operation
We go live, monitor, and add new partners when needed.
Let’s take the hassle out of your EDI.
Tell us which partners and systems you need to connect. A specialist from our team will contact you within one business day for a direct, transparent technical assessment.